Produzierende Unternehmen verkaufen zunehmend nicht mehr nur Produkte, sondern Produkt-Service-Systeme (PSS) - ein integriertes Bündel aus Hardware-, Service- und Softwareelementen, um Kundenprobleme zu lösen. PSS sind zwar nichts Neues, haben aber erst in jüngster Zeit durch das Aufkommen...

Purpose: The purpose of this paper is to build new contracts theories of SaaS service supply chain. Software as a Service (SaaS) has become a hot topic in this industry . Compared with traditional manufacturing supply chain and general service supply chain, the new IT service supply chain which...

The continuously transformation of the contemporary society and IT environment circumscribed its informational has led to the emergence of the cloud computing technology that provides the access to infrastructure and subscription-based software services, as well. In the context of a growing...

Purpose: The purpose of this paper is to build new contracts theories of SaaS service supply chain. Software as a Service (SaaS) has become a hot topic in this industry . Compared with traditional manufacturing supply chain and general service supply chain, the new IT service supply chain which...

Aufgrund der wachsenden Nachfrage von Software-as-a-Service Lösungen, wie z.B. Salesforce.com, NetSuite, Taleo oder RightNow Technologies, stehen Unternehmen zunehmend vor der Herausforderung In-House mit SaaS Lösungen zu vergleichen. Die in dieser Dissertation vorgestellte Methode "IT...