//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Collection of articles of several authors"
~accessRights:"free"
~subject:"Employer-provided training"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Sales Management"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Employer-provided training
Customer service
8
Kundenservice
8
Consumer behaviour
3
Customer satisfaction
3
Dienstleistungsqualität
3
Emotion
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Dienstleistung
2
Experiment
2
Kundenbetreuung
2
Organisatorischer Wandel
2
Organizational change
2
Relationship marketing
2
Verbraucherverhalten
2
Bank
1
Beschwerde
1
Beschwerdemanagement
1
Betriebliches Bildungsmanagement
1
Brand community
1
Bundling strategy
1
Competitive strategy
1
Complaint management
1
Customer Behavior
1
Customer Experience Management
1
Customer Relationship Management
1
Customer integration
1
Customer recovery
1
Decision-making
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
1
Emotionales Verhalten
1
Führung
1
Führungsstil
1
Intercultural Service Encounters
1
Key account management
1
Key-Account-Management
1
more ...
less ...
Online availability
All
Free
Type of publication
All
Book / Working Paper
1
Type of publication (narrower categories)
All
Collection of articles of several authors
Article in journal
2
Aufsatz in Zeitschrift
2
Collection of articles written by one author
1
Conference paper
1
Hochschulschrift
1
Konferenzbeitrag
1
Sammelwerk
1
Sammlung
1
Thesis
1
more ...
less ...
Language
All
English
1
Author
All
Jerger, Christina
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->