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~type_genre:"Collection of articles of several authors"
~person:"Brothers, Theresa"
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00.06.1992
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Customer service
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Kundenservice
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Product quality
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Brothers, Theresa
Helmke, Stefan
5
Hinterhuber, Hans H.
5
Pepels, Werner
4
Bliemel, Friedhelm
3
Albers, Sönke
2
Bailey, Earl L.
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Bruhn, Manfred
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Dangelmaier, Wilhelm
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Gouthier, Matthias
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Hansen, Ursula
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Hecker, Falk
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Lane, Nikala
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Mantrala, Murali K.
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Matzler, Kurt
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Simon, Hermann
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Thomas, Oliver
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Uebel, Matthias
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Ahearne, Michael
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Ahearne, Mike
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Ammann, Paul
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Andersson, Per
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Arnold, Todd J.
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Axelsson, Björn
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Baker, Thomas L.
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Balazs, Anne L.
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Barkawi, Karim
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Bieberstein, Ingo
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Biermann, Thomas
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Blennemann, Friedhelm
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Blessing, Gerald
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Bloom, Paul N.
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Blümelhuber, Christian
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Bodenstein, Gerhard
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Buhl, Hans Ulrich
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Creating a customer-focused organization
Brothers, Theresa
(
contributor
);
Carson, Kathleen M.
(
ed.
)
-
1993
Persistent link: https://www.econbiz.de/10000865435
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