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~type_genre:"Collection of articles of several authors"
~subject:"Customer service"
~person:"Graßy, Oliver"
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Customer service
Competitive strategy
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Dienstleistung
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Graßy, Oliver
Helmke, Stefan
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Hinterhuber, Hans H.
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Bliemel, Friedhelm
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Dangelmaier, Wilhelm
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Industrielle Dienstleistungen: Servicestrategie oder Outsourcing?
Töpfer, Armin
(
ed.
);
Mehdorn, Hartmut
(
contributor
); …
-
1996
Persistent link: https://www.econbiz.de/10000562861
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