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B2B MARKET 2 BUSINESS CUSTOMER 2 CRITERION IMPORTANCE 2 CUSTOMER EXPECTATION 2 CUSTOMER LOYALTY 2 CUSTOMER SATISFACTION 2 CUSTOMER SATISFACTION INDEX 2 INDUSTRIAL PRODUCTS 2 MARKET RESEARCH 2 METHOD OF CUSTOMER SATISFACTION ASSESSMENT 2 OEM'S MARKET 2 PRODUCT QUALITY 2 QUESTIONNAIRE 2 RESPONDENT 2 SECONDARY MARKET 2 SERVICE LEVEL 2 b2b market 2 business customer 2 criterion importance 2 customer expectation 2 customer satisfa 2 customer satisfaction 2 industrial products 2 market research 2 method of customer satisfaction assessment 2 product quality 2 questionnaire 2 respondent 2 service level 2 B2B РЫНОК 1 ВТОРИЧНЫЙ РЫНОК 1 ЗНАЧИМОСТЬ ПАРАМЕТРА 1 КАЧЕСТВО ПРОДУКЦИИ 1 КОРПОРАТИВНЫЙ КЛИЕНТ 1 МАРКЕТИНГОВОЕ ИССЛЕДОВАНИЕ 1 МЕТОДИКА ОЦЕНКИ УДОВЛЕТВОРЕННОСТИ ПОТРЕБИТЕЛЕЙ 1 ОЖИДАНИЕ ПОТРЕБИТЕЛЯ 1 ОПРОСНЫЙ ЛИСТ 1 ПЕРВИЧНЫЙ РЫНОК 1 ПОКАЗАТЕЛЬ ПОТРЕБИТЕЛЬСКОЙ УДОВЛЕТВОРЕННОСТИ 1
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Babenkova, Anna 2 Kapustina, Larisa 2 BABENKOVA A. V. 1 KAPUSTINA L. M. 1 ВАЛЕРЬЕВНА, БАБЕНКОВА АННА 1 МИХАЙЛОВНА, КАПУСТИНА ЛАРИСА 1
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Economy of region 2 ЭКОНОМИКА РЕГИОНА 2
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RePEc 4
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АSSESSMENT OF BUSINESS CUSTOMERS SATISFACTION WITH THE PRODUCTS AND SERVICE OF PNEVMOSTROIMASHINA, JSC, ON THE B2B MARKET
KAPUSTINA L. M.; BABENKOVA A. V. - In: ЭКОНОМИКА РЕГИОНА (2010) 3, pp. 93-101
illustrate an example of practical use of the customer satisfaction assessment technique in the company. At the end of the paper …
Persistent link: https://www.econbiz.de/10011229851
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Assessment of business customers satisfaction with the products and service of Pnevmostroimashina, jsc, on the B2B market
Kapustina, Larisa; Babenkova, Anna - In: Economy of region 1 (2010) 4, pp. 93-101
illustrate an example of practical use of the customer satisfaction assessment technique in the company. At the end of the paper …
Persistent link: https://www.econbiz.de/10011150500
Saved in:
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Assessment of business customers satisfaction with the products and service of Pnevmostroimashina, jsc, on the B2B market
Kapustina, Larisa; Babenkova, Anna - In: Economy of region 1 (2010) 4, pp. 84-93
illustrate an example of practical use of the customer satisfaction assessment technique in the company. At the end of the paper …
Persistent link: https://www.econbiz.de/10011150511
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ОЦЕНКА УДОВЛЕТВОРЕННОСТИ КОРПОРАТИВНЫХ КЛИЕНТОВ ПРОДУКЦИЕЙ И СЕРВИСОМ ОАО «ПНЕВМОСТРОЙМАШИНА» НА В2В-РЫНКЕ
МИХАЙЛОВНА, КАПУСТИНА ЛАРИСА; … - In: ЭКОНОМИКА РЕГИОНА (2010) 3, pp. 84-92
Статья посвящена разработке методики оценки удовлетворенности потребителей продукции и услуг на Ь2Ь-рынке (от англ. business to business) в целях организации...
Persistent link: https://www.econbiz.de/10011246963
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