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Artificial intelligence 1 Customer satisfaction 1 Emotion 1 Higher education institution 1 Hochschule 1 Kundenzufriedenheit 1 Künstliche Intelligenz 1 Machine learning 1 Satisfaction estimation 1 Sentiment analysis 1 Social Web 1 Social media analytics 1 Social web 1 Turkey 1 Turkish text 1 Turkish universities 1 Twitter sentiment 1 Türkei 1
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CC license 1 Free 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Alawi, Abdulfattah Ba 1 Bozkurt, Ferhat 1
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Decision analytics journal 1
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ECONIS (ZBW) 1
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A hybrid machine learning model for sentiment analysis and satisfaction assessment with Turkish universities using Twitter data
Alawi, Abdulfattah Ba; Bozkurt, Ferhat - In: Decision analytics journal 11 (2024), pp. 1-13
Social media platforms, such as X (Twitter), contain enormous amounts of data, and collecting valuable information from that data assists in making more informed decisions. In recent years, governments and institutions have begun to explore the possibilities of utilizing social networks as a...
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