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Search: subject:"Satisfaction loyalty link"
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Beziehungsmarketing
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Satisfaction-loyalty link
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Journal of business research : JBR
1
Service business
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ECONIS (ZBW)
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1
The impact of retail store format on the
satisfaction-loyalty
link
: an empirical investigation
Kamran-Disfani, Omid
;
Mantrala, Murali K.
; …
- In:
Journal of business research : JBR
77
(
2017
),
pp. 14-22
Persistent link: https://www.econbiz.de/10011729885
Saved in:
2
Effects of customer personal characteristics on the
satisfaction-loyalty
link
: a multi-method approach
Lee, Aejoo
;
Back, Ki-Joon
;
Park, Jungkun
- In:
Service business
11
(
2017
)
2
,
pp. 279-297
Persistent link: https://www.econbiz.de/10011732366
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