Can we rely on computational methods to accurately analyze complex texts? To answer this question, we compared different dictionary and scaling methods used in predicting the sentiment of German literature reviews to the “gold standard” of human-coded sentiments. Literature reviews...

The study examined the cost and return of plantain production in Orhionmwon Local Government Area, Edo State. Multi-stage sampling procedure was used to select 40 plantain farmers from two clans in the study area. Data required for the study were generated using questionnaire and interview...

Purpose – The purpose of this paper is to demonstrate how the quality function deployment (QFD) process can be applied to capture and translate spoken and unspoken customer requirements into actionable service features in a hotel landscaping design case. Design/methodology/approach – This...