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  • Search: subject:"Scenario experiments"
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Scenario experiments 2 Beschwerdemanagement 1 Beziehungsmarketing 1 Complaint management 1 Conjoint analysis 1 Conjoint-Analyse 1 Customer satisfaction 1 Dienstleistungsqualität 1 Experimental economics 1 Factorial survey 1 Gastronomie 1 Kundenzufriedenheit 1 Methodology 1 Relationship marketing 1 Relationship quality 1 Restaurant industry 1 Service quality 1 Theory of justice 1 Willingness to accept 1
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Undetermined 2
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Article 2
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1 Undetermined 1
Author
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Jefferson, Therese 1 Meyer-Waarden, Lars 1 Sabadie, William 1 Taplin, Ross 1
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Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics) 1 Tourism management : research, policies, practice 1
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ECONIS (ZBW) 1 RePEc 1
Showing 1 - 2 of 2
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Relationship quality matters : how restaurant businesses can optimize complaint management
Meyer-Waarden, Lars; Sabadie, William - In: Tourism management : research, policies, practice 96 (2023), pp. 1-18
Persistent link: https://www.econbiz.de/10013555019
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Relational aspects of decisions to sell
Jefferson, Therese; Taplin, Ross - In: Journal of Behavioral and Experimental Economics … 41 (2012) 5, pp. 697-704
Mental accounting has been identified as an important source of non-fungibility in household and individual decision making. Ostensibly uniform assets, including cash, are perceived differently according to their originating source. In this study we examine assumptions of fungibility by using...
Persistent link: https://www.econbiz.de/10010580763
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