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  • Search: subject:"Self-check-in kiosk"
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Air passenger transport 1 Air transport 1 Airline 1 Beziehungsmarketing 1 Consumer behaviour 1 Coronavirus 1 Covid-19 era 1 Customer satisfaction 1 Dienstleistungsqualität 1 Fluggesellschaft 1 Konsumentenverhalten 1 Kundenzufriedenheit 1 Luftverkehr 1 Passagierluftverkehr 1 Relationship marketing 1 Self-check-in kiosk 1 Service quality 1 airlines 1 non-contact service 1 passenger innovativeness 1 passenger loyalty 1 passenger satisfaction 1 the attribution theory 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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Han, Heesup 1 Lho, Heejung Linda 1 Moon, Hyoungeun 1
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Journal of travel and tourism marketing 1
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Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun; Lho, Heejung Linda; Han, Heesup - In: Journal of travel and tourism marketing 38 (2021) 4, pp. 383-398
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