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  • Search: subject:"Service‐dominant logic"
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Year of publication
Subject
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Service-dominant logic 1,001 Service-Dominant Logic 950 Kundenintegration 497 Customer integration 495 Value creation 495 Betriebliche Wertschöpfung 491 Relationship marketing 300 Beziehungsmarketing 297 Marketing theory 241 Marketingtheorie 240 Customer value 201 Kundenwert 196 Dienstleistung 193 Services 185 Value co-creation 165 service-dominant logic 158 Services marketing 149 Dienstleistungsmarketing 148 Service quality 125 Innovation 124 Consumer behaviour 122 Dienstleistungsqualität 122 Konsumentenverhalten 121 Lieferantenmanagement 109 Supplier relationship management 109 Service innovation 95 Dienstleistungsinnovation 86 Dienstleistungssektor 75 Service industry 75 value co-creation 74 Innovation management 68 Innovationsmanagement 67 Resource-based view 63 Co-creation 62 Ressourcenorientierter Ansatz 62 Customer satisfaction 61 Kundenzufriedenheit 58 Business network 57 Unternehmensnetzwerk 57 Marketing management 55
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Online availability
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Undetermined 628 Free 152 CC license 18
Type of publication
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Article 1,051 Book / Working Paper 104 Other 1
Type of publication (narrower categories)
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Article in journal 824 Aufsatz in Zeitschrift 824 Aufsatz im Buch 81 Book section 81 research-article 58 Hochschulschrift 27 conceptual-paper 22 Article 19 Case study 19 Fallstudie 19 Collection of articles of several authors 16 Sammelwerk 16 Thesis 16 Conference paper 11 Konferenzbeitrag 11 Graue Literatur 10 Non-commercial literature 10 Collection of articles written by one author 6 Sammlung 6 Aufsatzsammlung 5 review 4 Arbeitspapier 3 Handbook 3 Handbuch 3 Working Paper 3 Nachruf 2 Reprint 2 review-article 2 viewpoint 2 Conference proceedings 1 Forschungsbericht 1 Konferenzschrift 1 Lehrbuch 1 Research Report 1 Systematic review 1 Textbook 1 case-report 1 Übersichtsarbeit 1
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Language
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English 1,076 German 42 Undetermined 36 French 2 Spanish 1
Author
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Vargo, Stephen L. 64 Lusch, Robert F. 42 Edvardsson, Bo 31 Akaka, Melissa Archpru 20 Grönroos, Christian 16 Polese, Francesco 16 Barile, Sergio 15 Tronvoll, Bård 15 Saviano, Marialuisa 12 Koskela-Huotari, Kaisa 11 Mele, Cristina 11 Ng, Irene 11 Skålén, Per 11 Brodie, Roderick J. 9 Frow, Pennie 9 Helkkula, Anu 9 Hughes, Tim 9 Löbler, Helge 9 Payne, Adrian 8 Strandvik, Tore 8 Böhmann, Tilo 7 Drengner, Jan 7 Jaakkola, Elina 7 Krcmar, Helmut 7 McColl-Kennedy, Janet R. 7 Osborne, Stephen P. 7 Wieland, Heiko 7 Woratschek, Herbert 7 Bonamigo, Andrei 6 Carrubbo, Luca 6 Gummerus, Johanna 6 Gummesson, Evert 6 Hilton, Toni 6 Kleinaltenkamp, Michael 6 Russo Spena, Tiziana 6 Ventura, Rafael 6 Arnould, Eric J. 5 Busser, James A. 5 Böhm, Markus 5 Colurcio, Maria 5
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Institution
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Hanken Svenska Handelshögskolan 6 Springer Fachmedien Wiesbaden 2 Verlag Dr. Kovač 2 Elinkeinoelämän Tutkimuslaitos (ETLA) 1 Istituto di Management, Scuola Superiore Sant'Anna 1 Panepistēmio Kypru / Department of Economics 1 Springer International Publishing 1 Universität Hamburg 1 Universität Leipzig 1 Université Paris-Dauphine (Paris IX) 1
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Published in...
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Journal of business research : JBR 48 Industrial marketing management : the international journal for industrial and high-tech firms 42 Marketing theory 38 Journal of service management 29 The journal of services marketing 26 Journal of the Academy of Marketing Science 20 The journal of business & industrial marketing 19 Journal of marketing management : MM 17 The service industries journal 17 Public management review 15 Journal of Service Management 13 Journal of service research : JSR 13 International journal of physical distribution & logistics management : IJPD & LM 12 Service business 12 International Journal of Physical Distribution & Logistics Management 11 Tourism management : research, policies, practice 11 AMS review : official publication of the Academy of Marketing Science 10 European journal of marketing : EJM 10 International journal of contemporary hospitality management 10 Review of marketing research 10 International journal of hospitality management 9 International journal of quality and service sciences 9 Journal of Services Marketing 9 Journal of macromarketing 9 Journal of business market management : JBM 8 Journal of service research 8 Journal of service theory and practice : JSTP 8 SpringerLink / Bücher 8 The TQM journal : the international review of organizational improvement 8 jbm - Journal of Business Market Management 8 Die Betriebswirtschaft : DBW 7 International journal of services and operations management 7 Journal of service theory and practice 7 Journal of strategic marketing 7 Services marketing quarterly 7 European Journal of Marketing 6 European Sport management quarterly : ESMQ 6 Journal of business-to-business marketing 6 Service Science 6 Toward a better understanding of the role of value in markets and marketing 6
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Source
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ECONIS (ZBW) 1,001 Other ZBW resources 94 RePEc 37 EconStor 20 BASE 3 OLC EcoSci 1
Showing 1,051 - 1,060 of 1,156
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Service Systems Engineering
Böhmann, Tilo; Leimeister, Jan; Möslein, Kathrin - In: Business & Information Systems Engineering 6 (2014) 2, pp. 73-79
Service systems engineering (SSE) focuses on the systematic design and development of service systems. Guided by a value proposition, service systems enable value co-creation through a configuration of actors and resources (often including a service architecture, technology, information, and...
Persistent link: https://www.econbiz.de/10011001282
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Value co-creation among hotels and disabled customers: An exploratory study
Navarro, Susana; Andreu, Luisa; Cervera, Amparo - In: Journal of Business Research 67 (2014) 5, pp. 813-818
providers. Service-dominant logic is a prevalent concept in the services industry, providing an important marketing theory in …
Persistent link: https://www.econbiz.de/10010744116
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Value-in-Use and Mobile Technologies
Bruns, Katherina; Jacob, Frank - In: Business & Information Systems Engineering 6 (2014) 6, pp. 349-359
the service-dominant logic of marketing. The central idea is that value creation for a consumer is not based on mere …
Persistent link: https://www.econbiz.de/10011152251
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The theoretical foundations of value-informed pricing in the service-dominant logic of marketing
T.M. Ingenbleek, Paul - In: Management Decision 52 (2014) 1, pp. 33-53
/methodology/approach – The paper applies the emerging service-dominant logic of marketing to pricing. More specifically, it apples the ten … foundational premises of service-dominant logic to pricing and it places pricing in the frameworks of one of the major building … blocks of service-dominant logic, namely the resource-advantage theory of competition. Findings – From a service …
Persistent link: https://www.econbiz.de/10014935262
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Key dimensions of brand value co-creation and its impacts upon customer perception and brand performance : An empirical research in the context of industrial service
Zhang, Jing; He, Yong - In: Nankai Business Review International 5 (2014) 1, pp. 43-69
. Findings – The research results show that: on the whole, integration of brand value chain and service-dominant logic (SDL) can …
Persistent link: https://www.econbiz.de/10014954451
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Value attenuation and retail out-of-stocks : A service-dominant logic perspective
Ehrenthal, Joachim C.F.; Gruen, Thomas W.; Hofstetter, … - In: International Journal of Physical Distribution & … 44 (2014) 1/2, pp. 39-57
Purpose – The purpose of this paper is to address the effects of retail out-of-stocks from a service-dominant (S-D) logic view. Design/methodology/approach – Conceptual, combining classic S-D logic research with recent research of S-D logic in supply chains, and applying this to...
Persistent link: https://www.econbiz.de/10014794443
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Constructing a sustainable service business model : An S-D logic-based integrated product service system (IPSS)
Liu, Chun Hsien; Chen, Ming-Chao; Tu, Yi-Hsien; Wang, … - In: International Journal of Physical Distribution & … 44 (2014) 1/2, pp. 80-97
Purpose – The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model. Design/methodology/approach – The model is constructed through literature reviews and inferences. Findings – IPSS model is in compliance with the...
Persistent link: https://www.econbiz.de/10014794444
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From goods to solutions: how does the content of an offering affect network configuration?
Chakkol, Mehmet; Johnson, Mark; Raja, Jawwad; Raffoni, Anna - In: International Journal of Physical Distribution & … 44 (2014) 1/2, pp. 132-154
Purpose – This paper aims to adopt service-dominant logic (SDL) to empirically explore network configurations resulting …
Persistent link: https://www.econbiz.de/10014794509
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Converting knowledge into value : Gaining insights from service dominant logic and neuroeconomics
S. Randall, Wesley; R. Nowicki, David; Deshpande, … - In: International Journal of Physical Distribution & … 44 (2014) 8/9, pp. 655-670
of service-dominant logic (S-D logic), supply chain management (SCM), human resource management (HRM), and neuroeconomics …
Persistent link: https://www.econbiz.de/10014794723
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Service-dominant logic and supply chain management: are we there yet?
Wittmann, C. Michael; Nowicki, David R; Pohlen, Terry L; … - In: International Journal of Physical Distribution & … 44 (2014) 1/2, pp. 113-131
Purpose – Research suggests that service-dominant logic (SDL) is well suited to support supply chain management (SCM …
Persistent link: https://www.econbiz.de/10014794835
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