We demonstrate the significance of the S-D logic and information dominance when considering servitization within specific PSOs, and particularly public transport networks. Ultimately, we seek to better understand the strategic and operational realities for the era of Servitization 2.0, wherein...

The focal study considers the variety in recent perspectives on value and value creation in service as a stimulant to explicate and organize differences to build toward integrative understanding. The purpose of the study is to provide a categorization of the perspectives on value and value...