While the notion that resource integration is central to understanding value co-creation in service eco-systems, there has been little effort made to date to provide a clear and detailed definition of what we mean by resource integration. We use the philosophical concept of emergence to make a...

The purpose of this paper is to combine service science (service science, management and engineering, and SSME) and service dominant (S-D) logic contributions with the network and systems-based theories of many-to-many marketing proposed by Gummesson and the viable system approach (VSA),...