Starting from the observation of a conceptual gap regarding the association between consumption and the contexts in which it occurs, the paper has two objectives. The first is to fill this gap by developing a framework that includes: the identification of consumption contexts based on their...

Compared with common intelligent service, full-scene intelligent service has its uniqueness in high integration, synergy, and technological spillover. However, the traditional service or business model theories cannot precisely elaborate its sociotechnical contextual nature and value creation...