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  • Search: subject:"Service Design"
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Year of publication
Subject
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Service design 149 Service innovation 102 Dienstleistungsinnovation 99 service design 95 Service quality 76 Dienstleistungsqualität 74 Dienstleistung 69 Services 66 Innovation 60 Dienstleistungssektor 58 Service industry 58 Produktgestaltung 56 Beziehungsmarketing 55 Relationship marketing 55 Product design 53 Service management 53 Dienstleistungsmanagement 52 Consumer behaviour 50 Konsumentenverhalten 48 Customer satisfaction 42 Kundenzufriedenheit 41 Gesundheitswesen 38 Health care system 38 Dienstleistungsmarketing 35 Services marketing 34 Customer integration 31 Kundenintegration 31 Service Design 30 Gesundheitsversorgung 25 Health care 25 Innovation management 22 Innovationsmanagement 22 Hospital 21 Krankenhaus 21 Customer service 20 Kundenservice 20 Customer experience 19 Produktentwicklung 18 New product development 17 Organisatorischer Wandel 15
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Online availability
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Undetermined 232 Free 42 CC license 5
Type of publication
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Article 292 Book / Working Paper 31
Type of publication (narrower categories)
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Article in journal 207 Aufsatz in Zeitschrift 207 Aufsatz im Buch 25 Book section 25 research-article 21 Article 9 Aufsatzsammlung 5 conceptual-paper 5 Case study 4 Fallstudie 4 Graue Literatur 4 Hochschulschrift 4 Non-commercial literature 4 Collection of articles of several authors 3 Conference paper 3 Konferenzbeitrag 3 Konferenzschrift 3 Sammelwerk 3 case-report 3 viewpoint 3 Arbeitspapier 2 Thesis 2 Working Paper 2 review 2 Conference proceedings 1 Lehrbuch 1 Research Report 1 Textbook 1 review-article 1
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Language
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English 291 German 16 Undetermined 14 Polish 1 Spanish 1
Author
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Patrício, Lia 9 Trischler, Jakob 8 Vink, Josina 6 Edvardsson, Bo 4 Fisk, Raymond P. 4 Holmlid, Stefan 4 Hunke, Fabian 4 Pfannstiel, Mario A. 4 Ponsignon, Frederic 4 Rayburn, Steven W. 4 Sangiorgi, Daniela 4 Verma, Rohit 4 Alkire, Linda 3 Anderson, Laurel 3 Anderson, Sidney 3 Backhouse, Chris J. 3 Bowen, David E. 3 Clatworthy, Simon 3 Dietrich, Timo 3 Fragnière, Emmanuel 3 Gouthier, Matthias 3 Jaaron, Ayham A. M. 3 Karpen, Ingo Oswald 3 Koskela-Huotari, Kaisa 3 Kristensson, Per 3 Leimeister, Jan Marco 3 Ostrom, Amy L. 3 Pervan, Simon J. 3 Rasche, Christoph 3 Russell-Bennett, Rebekah 3 Scott, Donald Robert 3 Tuunanen, Tuure 3 Wetter Edman, Katarina 3 Witell, Lars 3 Zaki, Mohamed 3 Anders Gustafsson and Professor Roderick J. Brodie, Professor 2 Andreassen, Tor Wallin 2 Avlonitis, Viktor 2 Baek, Bo-Hyun 2 Baer, Florian 2
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Institution
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Excellence-in-Service-Konferenz <6., 2016, Koblenz> 3 Edward Elgar Publishing 2 Nomos Verlagsgesellschaft 2 Apprimus Verlag 1 Fraunhofer-Institut für Produktionstechnologie IPT 1 IESE Business School, Universidad de Navarra 1 Rheinisch-Westfälische Technische Hochschule Aachen 1 Springer Gabler <Firma> 1 Springer International Publishing 1 Springer-Verlag GmbH 1
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Published in...
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Service design and service thinking in healthcare and hospital management : theory, concepts, practice 19 The journal of services marketing 16 The service industries journal 12 International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA 9 Journal of service research : JSR 9 International Journal of Operations & Production Management 8 Journal of Service Management 8 Journal of service management 7 Journal of Services Marketing 6 Journal of service research 6 Journal of service theory and practice 6 HMD : Praxis der Wirtschaftsinformatik 4 Journal of business research : JBR 4 Public management review 4 Service Science 4 Springer eBook Collection 4 HMD Praxis der Wirtschaftsinformatik 3 International journal of networking and virtual organisations : IJNVO 3 International journal of production research 3 Journal of operations management 3 Management science : journal of the Institute for Operations Research and the Management Sciences 3 Production and operations management : an international journal of the Production and Operations Management Society 3 Production and operations management : the flagship research journal of the Production and Operations Management Society 3 Reihe Dienstleistungsmanagement, Dienstleistungsmarketing 3 African journal of science, technology, innovation and development : AJSTID 2 CIRRELT 2 Electronic Markets 2 Electronic markets : EM ; the international journal of electronic commerce and business media 2 European review of service economics and management 2 Health marketing quarterly 2 Industrial marketing management : the international journal for industrial and high-tech firms 2 International Journal of Services, Economics and Management 2 International journal of hospitality management 2 International journal of production economics 2 Journal of Open Innovation: Technology, Market, and Complexity 2 Journal of entrepreneurship, management and innovation : JEMI ; a quarterly journal of Nowy Sacz School of Business, National-Louis University 2 Journal of global operations and strategic sourcing 2 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 2 Journal of open innovation : technology, market, and complexity 2 Journal of retailing and consumer services 2
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Source
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ECONIS (ZBW) 260 Other ZBW resources 38 RePEc 14 EconStor 10 BASE 1
Showing 141 - 150 of 323
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Innovation and new product development : reflections and insights from the research published in the first 20 years of Manufacturing & Service Operations Management
Kavadias, Stylianos; Ulrich, Karl T. - In: Manufacturing & service operations management : M & SOM 22 (2020) 1, pp. 84-92
Persistent link: https://www.econbiz.de/10012162542
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Dienstleistungsengineering und -management : Data-driven Service Innovation
Leimeister, Jan Marco - 2020 - 2., vollständig aktualisierte und erweiterte Auflage
-Strategie Service Innovation Service Design Service-Modellierung Service Management und Service Operations Dienstleistungsqualität …Grundlagen -- Digitales und Services -- Service Engineering -- Service-Strategie -- Service Innovation -- Service … Design -- Service-Modellierung -- Service Management und Service Operations -- Dienstleistungsqualität -- Interaktionsarbeit …
Persistent link: https://www.econbiz.de/10012402710
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Designing a digital tool concept for business-to-business dialogue using a customer-centric approach : case food services
Sarkkinen, Eliisa; Pöyry-Lassila, Päivi - In: European review of service economics and management (2020) 1/9, pp. 17-52
Persistent link: https://www.econbiz.de/10012304803
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Integrating QFD for product-service systems with the Kano model and fuzzy AHP
Haber, Nicolas; Fargnoli, Mario; Sakao, Tomohiko - In: Total quality management & business excellence 31 (2020) 9, pp. 929-954
Persistent link: https://www.econbiz.de/10012256673
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Embracing complexity: a transdisciplinary conceptual framework for understanding behavior change in the context of development-focused interventions
Lambe, Fiona; Ran, Ylva; Jürisoo, Marie; Holmlid, Stefan; … - In: World development : the multi-disciplinary … 126 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012181898
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Wie aus digitalen Services Wert entsteht : Interaktionen richtig gestalten
Geiger, Manuel; Robra-Bissantz, Susanne; Meyer, Michael - In: HMD : Praxis der Wirtschaftsinformatik 57 (2020) 3, pp. 385-398
Persistent link: https://www.econbiz.de/10012291243
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Brand Services : Service Design in der Markenführung
Vatter, Christian; Jordan, Martin - In: Marke und digitale Medien : der Wandel des …, (pp. 277-300). 2020
Persistent link: https://www.econbiz.de/10012293092
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Investigating the importance of positive hotel design
Lee, Seonjeong - In: International journal of hospitality management 88 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012293854
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Semi-liner shipping service design
Wang, Yadong; Meng, Qiang - In: Transportation science : a journal of the Institute for … 54 (2020) 5, pp. 1288-1306
Persistent link: https://www.econbiz.de/10012294369
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Dienstleistungsengineering und -management : data-driven service innovation
Leimeister, Jan Marco - 2020 - 2., vollständig aktualisierte und erweiterte Auflage
Persistent link: https://www.econbiz.de/10012055854
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