Search Results - subject:"Service Design"

Case study of sustainable service design in the hospitality industry

Chen, Yi-An; Chen, Chun Liang - In: Chinese management studies 16 (2022) 1, pp. 162-196

Persistent link: https://www.econbiz.de/10012886173

How service design can improve the patient experience

Rego, Sofia; Pereira, Leandro; Dias, Álvaro Lopes; … - In: International journal of services, economics and management 13 (2022) 4, pp. 410-449

Persistent link: https://www.econbiz.de/10013552729

Theories, constructs, and methodologies to study COVID-19 in the service industries

Cambra-Fierro, Jesús; Gao, Lily; Melero-Polo, Iguácel; … - In: The service industries journal 42 (2022) 7/8, pp. 551-582

Persistent link: https://www.econbiz.de/10013362134

Combining strategies for high service productivity with successful service innovation

Hofmeister, Johannes; Schneider, Malte H. G.; Kanbach, … - In: The service industries journal 42 (2022) 11/12, pp. 948-971

Persistent link: https://www.econbiz.de/10013362159

Designing development interventions : the application of service design and discrete choice experiments in complex settings

Osborne, Matthew; Lambe, Fiona; Ran, Ylva; Dehmel, Naira; … - In: World development : the multi-disciplinary … 158 (2022), pp. 1-14

Persistent link: https://www.econbiz.de/10013417265

Service Design Practices for Healthcare Innovation : Paradigms, Principles, Prospects

Pfannstiel, Mario A. (ed.); Brehmer, Nataliia (ed.); … - 2022

Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market … -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service … Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care. …

Persistent link: https://www.econbiz.de/10012814762

Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust

Hao, Fei; Chon, Kaye - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 113-134

Persistent link: https://www.econbiz.de/10012798183

A geometric branch-and-bound algorithm for the service bundle design problem

Li, Yifu; Qi, Xiangtong - In: European journal of operational research : EJOR 303 (2022) 3, pp. 1044-1056

Persistent link: https://www.econbiz.de/10013366181

How blockchain technology can be a sustainable infrastructure for the agrifood supply chain in developing countries

Kumar, Anup; Srivastava, Santosh Kumar; Oberoi, Sarbjit … - In: Journal of global operations and strategic sourcing 15 (2022) 3, pp. 380-405

Persistent link: https://www.econbiz.de/10013349182

Driving organisational change in SMEs using service design

Salgado, Maricela; Castro Martínez, María Valeria de; … - In: Journal of service theory and practice 32 (2022) 5, pp. 701-736

Persistent link: https://www.econbiz.de/10013349376