Pau, L-F. - Erasmus Research Institute of Management (ERIM), ERIM … - 2005
keywords Paper:
SLA, Service Level Agreement, Privacy Management, Privacy Features
PRIVACY MANAGEMENT CONTRACTS … of a Service Level Agreement
(SLA) or implied (but measurable) customer and supplier expectations were met over a … protection to be achieved in terms of the qualitative and
quantitative privacy features (see [ 10 ])
• Service Level Agreement …