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Search: subject:"Service Quality Index"
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Service quality
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Data envelopment analysis
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Perceived service quality index
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public transport
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service quality attributes importance value
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service quality index
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Najafi, Seyesvahid
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Saati, Saber
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Ahmad Zubir Ibrahim
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Eboli, Laura
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Mahyuddin Abu Bakar
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Mazzulla, Gabriella
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Norazlina Abd Wahab
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Norida Minhaj
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European Transport \ Trasporti Europei
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International journal of economics and financial issues : IJEFI
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1
Developing
service
quality
index
for zakat institutions
Norazlina Abd Wahab
;
Zairy Zainol
;
Mahyuddin Abu Bakar
; …
- In:
International journal of economics and financial issues …
6
(
2016
)
7
,
pp. 249-258
Persistent link: https://www.econbiz.de/10011783366
Saved in:
2
Data envelopment analysis in service quality evaluation: An empirical study
Najafi, Seyesvahid
;
Saati, Saber
;
Tavana, Madjid
- In:
Journal of Industrial Engineering International
11
(
2015
),
pp. 319-330
service
quality
index
(PSQI) as a single measure for evaluating the multiple-item service quality construct based on the …
Persistent link: https://www.econbiz.de/10011640856
Saved in:
3
Data envelopment analysis in service quality evaluation : an empirical study
Najafi, Seyesvahid
;
Saati, Saber
;
Tavana, Madjid
- In:
Journal of industrial engineering international
11
(
2015
),
pp. 319-330
service
quality
index
(PSQI) as a single measure for evaluating the multiple-item service quality construct based on the …
Persistent link: https://www.econbiz.de/10011562614
Saved in:
4
A service quality experimental measure for public transport
Mazzulla, Gabriella
;
Eboli, Laura
- In:
European Transport \ Trasporti Europei
(
2006
)
34
,
pp. 42-53
according to the preferences of passengers. Finally, a
Service
Quality
Index
(SQI) for measuring the effectiveness of supplied …
Persistent link: https://www.econbiz.de/10010538987
Saved in:
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