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Search: subject:"Service Reliability"
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Subject
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Service reliability
16
Service quality
10
Dienstleistungsqualität
9
Customer satisfaction
6
Kundenzufriedenheit
6
Theorie
6
Theory
6
Customer commitment
5
Nigeria
5
Beziehungsmarketing
4
Consumer behaviour
4
Dienstleistungssektor
4
Konsumentenverhalten
4
Relationship marketing
4
Service industry
4
service reliability
4
Attitudinal loyalty
3
Local public transport
3
Public transport
3
Service assurance
3
Telecommunications
3
Telecommunications industry
3
Telekommunikation
3
Telekommunikationssektor
3
Öffentlicher Nahverkehr
3
Affective commitment
2
Air transport
2
Airline
2
Bus transport
2
Busverkehr
2
Competition
2
Continuance commitment
2
Customer loyalty
2
Demand
2
Dienstleistung
2
Fluggesellschaft
2
Luftverkehr
2
Nachfrage
2
Service Reliability
2
Services
2
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Online availability
All
Undetermined
19
Free
4
Type of publication
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Article
26
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
Graue Literatur
2
Non-commercial literature
2
research-article
2
Arbeitspapier
1
Conference paper
1
Konferenzbeitrag
1
Working Paper
1
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Language
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English
23
Undetermined
6
Author
All
Izogo, Ernest
3
Albuquerque, Paulo
2
An, Kun
2
Grewal, Rajdeep
2
Izogo, Ernest Emeka
2
Lin, Wei-hua
2
Lo, Hong K.
2
Zhou, Chen
2
Baek, Jihyun
1
Bhattarai, Harilal
1
Bresciani, Stefano
1
Cats, O.
1
Ceder, Avishai (Avi)
1
Chakrabarti, Sandip
1
Choi, Sunmee
1
Doane, Michael J.
1
Drake, Paul
1
Drebika, Ridha
1
Gerstner, Eitan
1
Giuliano, Genevieve
1
Gkiotsalitis, K.
1
Goh, Karen
1
Gärtner, Dennis
1
Halbheer, Daniel
1
Hartman, Raymond S.
1
Hensley, Rhonda L.
1
Hess, Stephane
1
Hritoski, Ilija S.
1
Huang, Wei
1
Huang, Wentao
1
Jabeen, Fauzia
1
Jenkins, Glenn P.
1
Jian, Sisi
1
Kang, Hayoung
1
Khan, Ali Nawaz
1
Kharka, Damber S
1
Koenigsberg, Oded
1
Leong, Waiyan
1
Li, Dong
1
Li, Shan
1
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Institution
All
Lusk Center for Real Estate, Marshall School of Business
1
Published in...
All
Transportation research / E : an international journal
4
Development discussion paper
1
Electronic commerce research
1
Electronic commerce research and applications
1
Faculty & research / Insead : working paper series
1
International Journal of Quality & Reliability Management
1
International journal of quality & reliability management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Inventi impact: retailing & consumer services
1
Journal of Industry, Competition and Trade
1
Journal of Regulatory Economics
1
Journal of business research : JBR
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing research
1
Journal of retailing and consumer services
1
Research in Transportation Economics
1
Research in transportation economics
1
The TQM Journal
1
The TQM journal : the international review of organizational improvement
1
The quarterly journal of economics
1
Transport reviews : a transnational transdisciplinary journal
1
Transportation Research Part A: Policy and Practice
1
Transportation Research Part E: Logistics and Transportation Review
1
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
1
Working Paper / Lusk Center for Real Estate, Marshall School of Business
1
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Source
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ECONIS (ZBW)
20
RePEc
6
Other ZBW resources
2
BASE
1
Showing
1
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10
of
29
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articles prioritized
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date (oldest first)
1
Bus bunching : a comprehensive review from demand, supply, and decision-making perspectives
Rezazada, Mustafa
;
Nassir, Neema
;
Tanin, Egemen
;
Ceder, …
- In:
Transport reviews : a transnational transdisciplinary …
44
(
2024
)
4
,
pp. 766-790
Persistent link: https://www.econbiz.de/10015051599
Saved in:
2
Financial and economic appraisal of water supply desalination technologies and reuse initiatives : integrating modern portfolio theory into strategic water resource allocation
Miklyaev, Mikhail
;
Wyatt, Alan S.
;
Drebika, Ridha
; …
-
2023
Persistent link: https://www.econbiz.de/10015084985
Saved in:
3
Replenishment and delivery optimization for unmanned vending machines service system based on fuzzy clustering
Wang, Mozhu
;
Yao, Jianming
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2419-2461
Persistent link: https://www.econbiz.de/10014418173
Saved in:
4
Paving the way for technological innovation through adoption of artificial intelligence in conservative industries
Khan, Ali Nawaz
;
Jabeen, Fauzia
;
Mehmood, Khalid
; …
- In:
Journal of business research : JBR
165
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014331830
Saved in:
5
One-way carsharing service design under demand uncertainty : a
service
reliability
-based two-stage stochastic program approach
Huang, Wei
;
Huang, Wentao
;
Jian, Sisi
- In:
Transportation research / E : an international journal
159
(
2022
),
pp. 1-21
Persistent link: https://www.econbiz.de/10013173585
Saved in:
6
At-stop control measures in public transport : literature review and research agenda
Gkiotsalitis, K.
;
Cats, O.
- In:
Transportation research / E : an international journal
145
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012489040
Saved in:
7
Competition and firm
service
reliability
decisions : a study of the airline industry
Zhou, Chen
;
Albuquerque, Paulo
;
Grewal, Rajdeep
- In:
Journal of marketing research
58
(
2021
)
2
,
pp. 377-399
Persistent link: https://www.econbiz.de/10012492716
Saved in:
8
Competition and firm
service
reliability
decisions : a study of the airline industry
Zhou, Chen
;
Albuquerque, Paulo
;
Grewal, Rajdeep
-
2016
Persistent link: https://www.econbiz.de/10011576867
Saved in:
9
Assessing customer
service
reliability
in route planning with self-imposed time windows and stochastic travel times
Vareias, Anastasios D.
;
Repoussis, Panagiotis P.
; …
- In:
Transportation science : a journal of the Institute for …
53
(
2019
)
1
,
pp. 256-281
Persistent link: https://www.econbiz.de/10011999363
Saved in:
10
Assessing the cumulative effect of service errors on customer perceptions
Hensley, Rhonda L.
;
Utley, Joanne S.
- In:
Inventi impact: retailing & consumer services
(
2019
)
4
,
pp. 232-241
Persistent link: https://www.econbiz.de/10012287750
Saved in:
1
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