Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions. This book explores these potential areas...

An exploration of how major companies have used advanced information technologies to limit worker power, and how labor law reform could reverse that trend.As our economy has shifted away from industrial production and service industries have become dominant, many of the nation's largest...

Auch wenn sich bereits verschiedene Studien mit den besonderen Anforderungen von Interaktionsarbeit auseinandersetzen, wurden diese kaum aus einer integrierten Stressoren- und Ressourcenperspektive betrachtet (Bednarek 2 ). So konzentriert sich die bisherige Forschung vor allem darauf, KundInnen...

We study the working conditions of care and domestic workers who offer their services on digital platforms in Australia, Germany, Denmark, Spain and the United Kingdom. By drawing on survey data collected on a digital platform in 2019, we examine workers' demographics and their experiences with...

We study the working conditions of care and domestic workers who offer their services on digital platforms in Australia, Germany, Denmark, Spain and the United Kingdom. By drawing on survey data collected on a digital platform in 2019, we examine workers' demographics and their experiences with...