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Managing service quality : MSQ ; an international journal
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The usefulness of componentization for specialized public service providers
Aas, Tor Helge
;
Pedersen, Per Egil
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 513-532
Persistent link: https://www.econbiz.de/10010202242
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