Search Results - subject:"Service development"

How can digital collaboration capability boost service innovation? : Evidence from the information technology industry

Li, Lixu; Zhu, Wenwen; Long, Wei; Yang, Shuili - In: Technological forecasting & social change : an … 182 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10013447597

Inside the black box of public service innovation networks for social innovation (PSINSIs)

Desmarchelier, Benoît; Djellal, Faridah; Gallouj, Faïz; … - In: European review of service economics and management (2022) 1/13, pp. 17-49

Persistent link: https://www.econbiz.de/10013253103

Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution

Park, Soona; Lehto, Xinran Y. - In: International journal of hospitality management 104 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013255930

A theory of interior peaks : activity sequencing and selection for service design

Li, Yifu; Dai, Tinglong; Qi, Xiangtong - In: Manufacturing & service operations management : M & SOM 24 (2022) 2, pp. 993-1001

Persistent link: https://www.econbiz.de/10013258705

The Palgrave Handbook of Service Management

Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022

Part 1: Perspectives on Service Management -- Chapter 1: Overview of the Book -- Chapter 2: Framing and Defining Service Management -- Chapter 3: Service Management: Evolution, Current Challenges, and Opportunities -- Chapter 4: Service Management – Scope, Challenges, and Future Developments...

Persistent link: https://www.econbiz.de/10013203497

Identifying new innovative services using M&A data : an integrated approach of data-driven morphological analysis

Ha, Sohee; Geum, Youngjung - In: Technological forecasting & social change : an … 174 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013209482

The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour

Lee, Wei-Long; Liu, Chih-Hsing; Tseng, Tzu-Wen - In: Journal of retailing and consumer services 64 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013209505

Different roles, different strokes : how to leverage two types of digital platform capabilities to fuel service innovation

Wang, Yonggui; Tian, Qinghong; Li, Xia; Xiao, Xiaohong - In: Journal of business research : JBR 144 (2022), pp. 1121-1128

Persistent link: https://www.econbiz.de/10013185083

Virtual human services delivery : lessons for equity, leadership, and the future

Hauer, Josephine U. - In: Multidisciplinary approach to diversity and inclusion …, (pp. 247-261). 2022

Persistent link: https://www.econbiz.de/10013171737

The role of meaning in service innovation : a conceptual exploration

Kustrak Korper, Ana; Holmlid, Stefan; Patrício, Lia - In: Journal of service theory and practice 32 (2022) 2, pp. 179-198

Persistent link: https://www.econbiz.de/10013190876

A service of the

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