Search Results - subject:"Service development"

Realizing Digitization-Enabled Innovation : A Service Systems Perspective for Management

Genennig, Stefan Michael - 2020 - 1st ed. 2020

Digitization-enabled innovation: analysis of MDAX-listed companies -- Digital technology integration in service systems: identification of drivers and challenges in SMEs -- Managing digitization-enabled innovation in service systems: development of an integrated method for digital technology...

Persistent link: https://www.econbiz.de/10012399060

Service engineering for gastronomic sciences : an interdisciplinary approach for food study

Shimmura, Takeshi (ed.); Nonaka, Tomomi (ed.); … - 2020

This pioneering book on food study pursues an interdisciplinary approach to service science and the service engineering field. Further, it highlights a range of experiments conducted at actual business sites to verify the effectiveness of the proposed methodologies and theories. In modern...

Persistent link: https://www.econbiz.de/10012585058

Innovation in legal services : the practices that influence ideation and codification activities

Bourke, Jane; Roper, Stephen; Love, James H. - In: Journal of business research : JBR 109 (2020), pp. 132-147

Persistent link: https://www.econbiz.de/10012238037

Typologies and frameworks in service innovation

Kowalkowski, Christian; Witell, Lars - In: The Routledge handbook of service research insights and …, (pp. 109-130). 2020

Persistent link: https://www.econbiz.de/10012238613

Finding the next edge in service innovation : a complex network analysis

Zhu, Zhen; Zinoviev, Dmitry - In: The Routledge handbook of service research insights and …, (pp. 167-196). 2020

Persistent link: https://www.econbiz.de/10012238622

Service process design and management

Rayburn, Steven W.; Anderson, Sidney T.; Fowler, Kendra - In: The Routledge handbook of service research insights and …, (pp. 227-240). 2020

Persistent link: https://www.econbiz.de/10012238639

The importance of human-related factors on service innovation and performance

Tajeddini, Kayhan; Martin, Emma; Altinay, Levent - In: International journal of hospitality management 85 (2020), pp. 1-14

Persistent link: https://www.econbiz.de/10012241335

The trajectory touchpoint technique : a deep dive methodology for service innovation

Sudbury-Riley, Lynn; Hunter-Jones, Philippa; Al-Abdin, Ahmed - In: Journal of service research 23 (2020) 2, pp. 229-251

Persistent link: https://www.econbiz.de/10012216648

Public service innovation : a typology

Chen, Jiyao; Walker, Richard M.; Sawhney, Mohanbir S. - In: Public management review 22 (2020) 11, pp. 1674-1695

Persistent link: https://www.econbiz.de/10012312827

How to perform collaborative servitization innovation projects : the role of servitization maturity

Polova, Oskana; Thomas, Catherine - In: Industrial marketing management : the international … 90 (2020), pp. 231-251

Persistent link: https://www.econbiz.de/10012322047