Search Results - subject:"Service failures"

Huang, Yu-shan; Kao, Wei-Kang; Tao, Chen-Wei (Willie); … - In: International journal of contemporary hospitality management 38 (2026) 2, pp. 409-426

Persistent link: https://www.econbiz.de/10015609068

Becker, Marc; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Service business 17 (2023) 1, pp. 137-165

Persistent link: https://www.econbiz.de/10014282882

Zhao, Cong; Noman, Abu Hanifa Md.; Abedin, Mohammad Zoynul - In: International journal of bank marketing 43 (2025) 1, pp. 82-105

Persistent link: https://www.econbiz.de/10015202508

Bickley, Steven J.; Chan, Ho Fai; Dao, Bang; Torgler, Benno - In: The journal of services marketing 39 (2025) 1, pp. 36-52

Persistent link: https://www.econbiz.de/10015207232

Yoruk, Irem; Hsu, Jen-Hsien; Lee, Zach, W. Y. - In: Psychology & marketing 42 (2025) 2, pp. 554-578

Persistent link: https://www.econbiz.de/10015373140

Chauhan, Rishab; Pande, Neerja - In: International journal of contemporary hospitality management 37 (2025) 12, pp. 4239-4260

Persistent link: https://www.econbiz.de/10015607340

Neves, Lude Marieta Gonçalves dos Santos; Iglesias, Fabio - In: Consumer behavior review : CBR 6 (2022) 1, pp. 1-12

Persistent link: https://www.econbiz.de/10012886158

Antonetti, Paolo; Crisafulli, Benedetta - In: Psychology & marketing 39 (2022) 11, pp. 2072-2095

Persistent link: https://www.econbiz.de/10013465145

Liang, Shichang; Li, Rulan; Lan, Bin; Chu, Yuxuan; … - In: Journal of research in interactive marketing : … 18 (2024) 6, pp. 1099-1135

Persistent link: https://www.econbiz.de/10015324456

Ryoo, Yuhosua; Jeon, Yongwoog; Kim, WooJin - In: Journal of business research : JBR 171 (2024), pp. 1-14

Persistent link: https://www.econbiz.de/10014535999

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