service fairness were not statistically significantly different across customer type. A closer examination of the path …

This research intends to develop and corroborate the structural anatomy of service fairness perceptions, relationship … trustworthiness between service fairness and relationship quality explicitly. Systematically selected consumers of commercial banks … to be significant predictors of trustworthiness, which in turn significantly intervenes the relationship between service …

This research intends to develop and corroborate the structural anatomy of service fairness perceptions, relationship … trustworthiness between service fairness and relationship quality explicitly. Systematically selected consumers of commercial banks … to be significant predictors of trustworthiness, which in turn significantly intervenes the relationship between service …