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Subject
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Absorption 1 CLEAN WATER 1 Customer satisfaction 1 Dienstleistungsqualität 1 IRRIGATION SYSTEMS 1 Kundenzufriedenheit 1 LARGE CITIES 1 MUNICIPAL WATER 1 MUNICIPAL WATER SUPPLY 1 SERVICE DELIVERY 1 SERVICE IMPROVEMENTS 1 SERVICE PROVIDERS 1 SERVICE PROVISION 1 SMALL RURAL TOWNS 1 Service quality 1 TOWNS 1 URBAN WATER 1 UTILITIES 1 WATER QUALITY 1 WATER SERVICES 1 WATER SUPPLIES 1 WATER SUPPLY SYSTEMS 1 WATER TARIFFS 1 WATER USERS 1 WATERSHEDS 1 absorptive capacity 1 customer satisfaction 1 customer satisfaction information usage 1 service improvements 1
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Free 2 CC license 1
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1 research-article 1
Language
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English 2
Author
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Birch-Jensen, Andrea 1 Gremyr, Ida 1 Halldórsson, Árni 1 Wright, Brian D. 1
Published in...
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Total quality management & business excellence 1 World Bank Research Observer 1
Source
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ECONIS (ZBW) 1 Other ZBW resources 1
Showing 1 - 2 of 2
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Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea; Gremyr, Ida; Halldórsson, Árni - In: Total quality management & business excellence 32 (2021) 15, pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
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International Grain Reserves And Other Instruments to Address Volatility in Grain Markets
Wright, Brian D. - In: World Bank Research Observer 27 (2012) 2, pp. 222-260
In the long view, recent volatility of prices of the major grains is not anomalous. Wheat, rice, and maize are highly substitutable in the global market for calories, and when aggregate stocks decline to minimal feasible levels, prices become highly sensitive to small shocks, consistent with the...
Persistent link: https://www.econbiz.de/10015361177
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