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  • Search: subject:"Service improvisation"
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Subject
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A double-edged sword 1 Beschwerdemanagement 1 Complaint management 1 Corporate Social Responsibility 1 Corporate social responsibility 1 Creativity 1 Customer service 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Emotion 1 Emotional exhaustion 1 Gastgewerbe 1 Hospitality industry 1 Kreativität 1 Kundenservice 1 Motivation 1 Pro-Social Motivation 1 Self-Determination Theory 1 Service improvisation 1 Service industry 1 Service quality 1 Service recovery 1 Tourism 1 Tourism Enterprises 1 Tourism Service Improvisation 1 Tourism industry 1 Tourismus 1 Tourismuswirtschaft 1
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Undetermined 1
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Jang, Jichul 1 Oh, Hyunghwa 1 Wang, Mingsen 1
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International journal of hospitality management 1 Inventi impact: service sector 1
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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Service improvisation as a double-edged sword
Oh, Hyunghwa; Jang, Jichul - In: International journal of hospitality management 108 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10013482272
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Corporate social responsibilities of tourism enterprises and its effects on frontline employees
Wang, Mingsen - In: Inventi impact: service sector (2021) 4, pp. 222-235
Persistent link: https://www.econbiz.de/10012872360
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