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Beziehungsmarketing 1 Culture 1 Dienstleistungsqualität 1 Emotion 1 Organizational behaviour 1 Relationship marketing 1 Service quality 1 Verhalten in Organisationen 1 discrete emotions 1 eldercare 1 emotion regulation 1 emotional labor 1 filial piety 1 service relationships 1 workplace emotions 1
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Free 1
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Article 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Guan, Bichen 1 Jepsen, Denise 1
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International journal of human resource management 1
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ECONIS (ZBW) 1
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Managing emotions in ongoing service relationships : new intrinsic and extrinsic emotion regulation strategies from aged care
Guan, Bichen; Jepsen, Denise - In: International journal of human resource management 35 (2024) 1, pp. 36-66
Persistent link: https://www.econbiz.de/10014445719
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