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  • Search: subject:"Service robots"
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Year of publication
Subject
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Robot 144 Roboter 144 Service robots 120 Dienstleistungsqualität 99 Service quality 99 Consumer behaviour 73 Konsumentenverhalten 73 Customer service 54 Kundenservice 54 Customer satisfaction 48 Dienstleistungssektor 48 Service industry 48 Kundenzufriedenheit 47 Artificial intelligence 38 Künstliche Intelligenz 37 service robots 30 Services 26 Dienstleistung 25 Automation 21 Beziehungsmarketing 21 Relationship marketing 21 Automatisierung 20 Hotel industry 19 Hotellerie 18 Gastgewerbe 15 Hospitality industry 15 Anthropomorphism 14 Innovation adoption 13 Innovationsakzeptanz 13 Gastronomie 12 Restaurant industry 12 Emotion 11 Hospital 11 Krankenhaus 11 Tourism industry 10 Tourismuswirtschaft 10 Hospitality 9 Coronavirus 8 Mobile robots 8 Robots 8
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Online availability
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Undetermined 146 Free 34 CC license 3
Type of publication
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Article 176 Book / Working Paper 6
Type of publication (narrower categories)
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Article in journal 136 Aufsatz in Zeitschrift 136 research-article 13 case-report 9 Aufsatz im Buch 5 Book section 5 Working Paper 4 non-article 4 technical-paper 3 Arbeitspapier 2 Graue Literatur 2 Hochschulschrift 2 Non-commercial literature 2 review 2 Article 1 Conference paper 1 Konferenzbeitrag 1 review-article 1
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Language
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English 182
Author
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Pransky, Joanne 8 Wirtz, Jochen 7 Kunz, Werner H. 5 Paluch, Stefanie 5 Söderlund, Magnus 5 Becker, Marc 4 Belanche, Daniel 3 Blut, Markus 3 Brock, Christian 3 Casaló, Luis V. 3 Flavián Blanco, Carlos 3 Huang, Dan 3 Ivanov, Stanislav 3 Ma, Emily 3 Mahr, Dominik 3 Meyer, Patrick 3 Odekerken-Schröder, Gaby 3 Pitardi, Valentina 3 Wang, Yao-Chin 3 Wünderlich, Nancy V. 3 Ahmadian, Ali 2 Akar, Nuray 2 Balaenu, Dumitru 2 Balaji, M. S. 2 Balderas-Cejudo, Adela 2 Begum, Nusaiba 2 Borghi, Matteo 2 Buhalis, Dimitrios 2 Chen, Ching-fu 2 Chen, Li-Cheng 2 Cheng, Cheng-Feng 2 Chuah, Stephanie Hui-wen 2 De Keyser, Arne 2 Devi, S. Aicevarya 2 Doorn, Jenny van 2 Faisal, Mohd. Nishat 2 Felix, Augustin 2 Fuchs, Galia 2 Gursoy, Dogan 2 Hacikara, Ahmet 2
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Institution
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Springer Fachmedien Wiesbaden 1
Published in...
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International journal of hospitality management 18 Industrial Robot: An International Journal 15 International journal of contemporary hospitality management 9 Journal of service research 9 Journal of retailing and consumer services 8 Journal of service management 8 Journal of hospitality marketing & management 7 Industrial Robot: the international journal of robotics research and application 6 Journal of Hospitality and Tourism Technology 6 Tourism management : research, policies, practice 5 Psychology & marketing 4 Technological forecasting & social change : an international journal 4 The service industries journal 4 Tourism management perspectives : TMP 4 Electronic markets : EM ; the international journal of electronic commerce and business media 3 Journal of business research : JBR 3 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 3 Service business 3 International Journal of Robotics Applications and Technologies (IJRAT) 2 Journal of the Academy of Marketing Science 2 Journal of vacation marketing 2 Operations research perspectives 2 Technological forecasting and social change : an international journal 2 A Research Agenda for Service Marketing 1 Asia Pacific Journal of Marketing and Logistics 1 Asia Pacific journal of marketing and logistics 1 Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik 1 CESifo Working Paper 1 CESifo working papers 1 Contemporary Trends in Marketing : Problems, Processes and Prospects 1 Decision : official journal of Indian Institute of Management Calcutta 1 Digital Transformation for Fashion and Luxury Brands : Theory and Practice 1 Emerging Technologies in Business : Innovation Strategies for Competitive Advantage 1 European Journal of Innovation Management 1 European journal of marketing 1 IIMB management review 1 Industrial Management & Data Systems 1 Information technology & tourism 1 International Journal of Contemporary Hospitality Management 1 International journal of human resource management 1
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Source
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ECONIS (ZBW) 145 Other ZBW resources 34 EconStor 3
Showing 161 - 170 of 182
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Developing and validating a service robot integration willingness scale
Lu, Lu; Cai, Ruiying; Gursoy, Dogan - In: International journal of hospitality management 80 (2019), pp. 36-51
Persistent link: https://www.econbiz.de/10012058602
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Investigating an innovative service with hospitality robots
Kuo, Chun-Min; Chen, Li-Cheng; Tseng, Chin-Yao - In: International Journal of Contemporary Hospitality Management 29 (2017) 5, pp. 1305-1321
Purpose The purpose of this study is to identify the factors that influence the development of service robots, and to … of the hospitality market, showing that the Taiwan hospitality industry has good potential to implement service robots … the promotion of service robots”, “Lack of talent in system integration”, “Taiwan’s aging society can increase the demand …
Persistent link: https://www.econbiz.de/10014764697
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Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van; Mende, Martin; Noble, Stephanie M.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
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Investigating an innovative service with hospitality robots
Kuo, Chun-Min; Chen, Li-Cheng; Tseng, Chin-Yao - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1305-1321
Persistent link: https://www.econbiz.de/10011732082
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Mission Design of Mobile Manipulators in Cluttered Environments for Service Applications
Xidias, Elias K.; Azariadis, Philip N.; Aspragathos, … - In: International Journal of Robotics Applications and … 4 (2016) 1, pp. 1-18
The purpose of this paper is to present a mission design approach for a service mobile manipulator which is moving and manipulating objects in partly known indoor environments. The mobile manipulator is requested to pick up and place objects on predefined places (stations). The proposed approach...
Persistent link: https://www.econbiz.de/10012047227
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Professional and Personal Service Robots
Zielinska, Teresa - In: International Journal of Robotics Applications and … 4 (2016) 1, pp. 63-82
The short history of service robots with its precursors is presented. The definitions of service robot are discussed … with some statistical data. The history of service robots summarizes the ancient period with robot precursors, the middle … ages and the period of industrial revolution. The representative examples of different kinds of service robots built in the …
Persistent link: https://www.econbiz.de/10012047230
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The Pransky interview: Aldo Zini, President and CEO of Aethon, Inc.
Pransky, Joanne - In: Industrial Robot: An International Journal 43 (2016) 2, pp. 133-137
Purpose – The following paper is a “Q & A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry engineer-turned successful business leader, regarding the...
Persistent link: https://www.econbiz.de/10014835308
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Experimental comparison of drag-wiper and roller-wiper glass-cleaning robots
Zhou, Qiang; Li, Xin - In: Industrial Robot: An International Journal 43 (2016) 4, pp. 409-420
Purpose Glass-cleaning robots were developed to perform the difficult, time-consuming and dangerous job of cleaning windows that had traditionally been done by humans. The wiping mechanism is the most important functional component of a glass-cleaning robot, which indirectly affects the design...
Persistent link: https://www.econbiz.de/10014835310
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The Pransky interview: Melonee Wise, CEO, Fetch Robotics
Pransky, Joanne - In: Industrial Robot: An International Journal 43 (2016) 3, pp. 253-257
Purpose The following paper is a “Q&A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry engineer-turned successful business leader, regarding the...
Persistent link: https://www.econbiz.de/10014835456
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The Pransky interview: Dr Steve Cousins, CEO, Savioke, Entrepreneur and Innovator
Pransky, Joanne - In: Industrial Robot: An International Journal 43 (2016) 1, pp. 1-5
Purpose – The following paper is a “Q & A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry engineer-turned successful business leader, regarding the...
Persistent link: https://www.econbiz.de/10014835999
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