Search Results - subject:"Service technology"

Airline self-service technology adoption: Moderating impact of gender and experience

Kaur, Parmeet - In: Global Business & Finance Review (GBFR) 29 (2024) 5, pp. 1-13

, insecurity and forced usage, to understand consumer adoption behavior towards self-service technology. The present study also … self-service technology. Design/methodology/approach: In this study, a quantitative research approach was employed. We … tested the research hypotheses using survey data collected from 249 users of self-service technology in the airline sector …

Persistent link: https://www.econbiz.de/10015098818

Airline self-service technology adoption : moderating impact of gender and experience

Harsandaldeep Kaur; Kaur, Parmeet - In: Global business and finance review 29 (2024) 5, pp. 1-13

Persistent link: https://www.econbiz.de/10015066442

Biometric-based self-service technology adoption by older adult : empirical evidence from pension fund sector in Indonesia

Kumalasari, R. Amalina Dewi; Raharjo, Kusdi; … - In: Cogent business & management 11 (2024) 1, pp. 1-16

-based self-service technology (SST) among older adult users. This research framework is based on the Theory of Planned Behavior … biometric-based self-service technology. Although health conditions were found not to influence the use behavior significantly … accelerate information and service processes by utilizing technology. Due to security factors, biometric-based self-service …

Persistent link: https://www.econbiz.de/10014529028

Is it all about fun? : self-service technology acceptance in Germany

Aguirre Reid, Sören; Vetter, Georg; Lackes, Richard; … - In: The international review of retail, distribution and … 34 (2024) 2, pp. 201-227

Persistent link: https://www.econbiz.de/10014559020

Consumer responses to firm-owned devices in self-service technologies : insights from a data privacy perspective

Sohn, Stefanie; Schnittka, Oliver; Seegebarth, Barbara - In: International journal of research in marketing : IJRM ; … 41 (2024) 1, pp. 77-92

Persistent link: https://www.econbiz.de/10015057198

The "dark side" of general health and fitness-related self-service technologies : a systematic review of the literature and directions for future research

Chen, Haiyan; Schoefer, Klaus; Manika, Danae; Tzemou, Effy - In: Journal of public policy & marketing 43 (2024) 2, pp. 151-170

Persistent link: https://www.econbiz.de/10014635401

Designing the digitalized guest experience : a comprehensive framework and research agenda

Youssofi, Alexandra; Jeannot, Florence; Jongmans, Eline; … - In: Psychology & marketing 41 (2024) 3, pp. 512-531

Persistent link: https://www.econbiz.de/10014467610

Improving student retention in higher education institutions : exploring the factors influencing employees extra-role behavior

Bukhatir, Aisha; Al-Hawari, Mohd Ahmad; Aderibigbe, Semiyu - In: Journal of open innovation : technology, market, and … 9 (2023) 3, pp. 1-12

), Colleague Support (CS), and Service Technology (ST) indirectly influence FLE ERB, as well as the contextual factor of employee …

Persistent link: https://www.econbiz.de/10014504874

Why do elderly people feel negative about the use of self-service technology and how do they cope with the negative emotions?

Nam, Jinyoung; Kim, Seongcheol - 2022

replacing human labor with self-service technologies (SSTs). Self-service technology is increasingly implemented and is expected …. This study thus aims to explain how elderly users feel about and react to the self-service technology in fast …-food restaurants. We conducted an off-site survey with individuals who have experience in using self-service technology, and we …

Persistent link: https://www.econbiz.de/10013421012

Understanding the implementation of retail self-service check-out technologies using necessary condition analysis

Duarte, Paulo; Silva, Susana C.; Linardi, Marcelo Augusto; … - In: International journal of retail and distribution management 50 (2022) 13, pp. 140-163

Persistent link: https://www.econbiz.de/10013552651