Search Results - subject:"Service-user"

Unlocking the full potential of transformative service research by embedding collaboration throughout the research process

Weaver, Jessica; Hunter-Jones, Philippa; Donnelly, Rory - In: Journal of service research 28 (2025) 2, pp. 262-277

Persistent link: https://www.econbiz.de/10015386582

Professionals’ views on children’s service user involvement

Kiili, Johanna; Itäpuisto, Maritta; Moilanen, Johanna; … - In: Journal of Children's Services 16 (2021) 2, pp. 145-158

recognised the value of children’s service user involvement. However, they concentrated more on the challenges than the … general, the professionals in both domains saw themselves as having ethical responsibility to support children’s service user … intergenerational relations into account when developing children’s service user involvement. The results indicate that professionals …

Persistent link: https://www.econbiz.de/10014852898

“Free” and “unfree” money in German prisons: The role of accounting in educating public service users

Iloga Balep, Nathalie; Junne, Jaromir - In: Financial Accountability & Management 36 (2020) 2, pp. 171-188

This paper explores how public organizations use accounting as a pedagogical instrument for educating individual citizens. Drawing on conceptions of financial literacy and governmentality, our paper presents the findings of a qualitative case study of German prisons and analyzes how accounting...

Persistent link: https://www.econbiz.de/10012428727

The role of administrative capacity in complementing performance measurement systems

Reilley, Jacob; Iloga Balep, Nathalie; Huber, Christian - 2020

Persistent link: https://www.econbiz.de/10013257493

10,000 Voices: service users’ experiences of adult safeguarding

Montgomery, Lorna; Hanlon, Deborah; Armstrong, Christine - In: The Journal of Adult Protection 19 (2017) 5, pp. 236-246

service user feedback from individuals who have been subject to adult safeguarding procedures. Design/methodology/approach The … safeguarding. Social implications This outline of the model and methodology for obtaining service user feedback can inform user …

Persistent link: https://www.econbiz.de/10014841322

A comparison of parent reported outcome with experience of services

Norman, Shelley Marie; Ford, Tamsin; Henley, William; … - In: Journal of Children's Services 11 (2016) 2, pp. 157-169

Purpose – Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome...

Persistent link: https://www.econbiz.de/10014852763

A general theory of social impact accounting : materiality, uncertainty and empowerment

Nicholls, Alex - In: Journal of social entrepreneurship 9 (2018) 2, pp. 132-153

Persistent link: https://www.econbiz.de/10011887112

Using autoethnography to reclaim the ‘place of healing’ in mental health care

Liggins, J.; Kearns, R.A.; Adams, P.J. - In: Social Science & Medicine 91 (2013) C, pp. 105-109

(JL) to critically reflect on her multiple roles as compassionate observer, service-user and mental health professional …

Persistent link: https://www.econbiz.de/10010681808

Safeguarding adults: from realism to ritual

Yoeli, Heather; Lonbay, Sarah P.; Morey, Sarah; … - In: The Journal of Adult Protection 18 (2016) 6, pp. 329-340

safeguarding is constructed and understood. Given the increasing emphasis on multi-agency inter-professional collaboration, service … user involvement and lay advocacy, it is important to consider and reflect on how both professionals and lay people …

Persistent link: https://www.econbiz.de/10014841402

Are young fathers “hard to reach”? Understanding the importance of relationship building and service sustainability

Davies, Laura - In: Journal of Children's Services 11 (2016) 4, pp. 317-329

Purpose This paper explores service provision for young fathers through analysis of data from the three-year ESRC funded project Following Young Fathers. The purpose of this paper is to explore the idea that young fathers are a “hard to reach” group. It begins with a discussion of literature...

Persistent link: https://www.econbiz.de/10014852740