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  • Search: subject:"Service-user satisfaction"
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CAMHS 1 Outcome measures 1 PREMs 1 PROMs 1 ROM 1 Routine outcome monitoring 1 Satisfaction 1 Service-user satisfaction 1
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research-article 1
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English 1
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Ford, Tamsin 1 Goodman, Robert 1 Henley, William 1 Norman, Shelley Marie 1
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Journal of Children's Services 1
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A comparison of parent reported outcome with experience of services
Norman, Shelley Marie; Ford, Tamsin; Henley, William; … - In: Journal of Children's Services 11 (2016) 2, pp. 157-169
Purpose – Routine outcome monitoring (ROM) is currently seen as a key driver for service improvement at individual, team and service level. The purpose this paper is to explore the relationships between a patient (parent) reported outcome measure (PROM), a practitioner reported outcome...
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