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  • Search: subject:"Serviceability"
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Year of publication
Subject
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serviceability 3 Artificial neural network 2 Benchmarking 2 Data envelopment analysis 2 Indonesia 2 Municipal water utility 2 Profitability 2 Serviceability 2 Commuting corridors 1 Customer satisfaction 1 Customer service 1 Data-Envelopment-Analyse 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Efficiency 1 Effizienz 1 Indonesien 1 Japan 1 Kommunale Versorgungswirtschaft 1 Kundenservice 1 Kundenzufriedenheit 1 Local public utilities 1 Modal choice behavior 1 Neural networks 1 Neuronale Netze 1 Park and ride 1 Service industry 1 Service quality 1 Stochastic equilibrium model 1 Technical efficiency 1 Technische Effizienz 1 Transportation serviceability 1 Wasserversorgung 1 Wasserwirtschaft 1 Water industry 1 Water supply 1 banking system 1 customer satisfaction 1 empirical study 1 heterodox approach 1
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Online availability
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Undetermined 4 Free 2
Type of publication
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Article 7
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2 Article 1 case-report 1
Language
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English 4 Undetermined 3
Author
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Alfen, Hans Wilhelm 2 Wibowo, Andreas 2 Gao, Ziyou 1 Jivan, Alexandru 1 Khayluk Svitlana O. 1 Nachescu, Miruna-Lucia 1 Schvaneveldt, Shane J. 1 Spearman, Mark L. 1 Suzuki, Hideo 1 Syahrial, Erialdi 1 Yan, Xuedong 1 Zhang, Rachel Q. 1 Zhao, Hui 1
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Published in...
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Benchmarking : an international journal ; BIJ 1 Benchmarking: An International Journal 1 Business Inform 1 CES Working Papers 1 Management Science 1 Total quality management & business excellence 1 Transportation Research Part A: Policy and Practice 1
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Source
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RePEc 3 ECONIS (ZBW) 2 EconStor 1 Other ZBW resources 1
Showing 1 - 7 of 7
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Environmental approaches in productivity analysis. Improving proposals
Jivan, Alexandru; Nachescu, Miruna-Lucia - In: CES Working Papers 10 (2019) 4, pp. 438-452
openings to the common productivity analysis. The formulas (serviceability ratios) in which the available existing indicators … environmental effects (that concern just the “external” serviceability). …
Persistent link: https://www.econbiz.de/10012017384
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The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction
Syahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J. - In: Total quality management & business excellence 30 (2019) 11, pp. 1257-1281
Persistent link: https://www.econbiz.de/10012199836
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Model of Assessment of Probability of the Serviceable Condition of the Banking System
Khayluk Svitlana O. - In: Business Inform (2013) 10, pp. 126-129
the "serviceability of the banking system" notion as one of indicators of reliability of the banking system. In the result …
Persistent link: https://www.econbiz.de/10010713948
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Benchmarking the efficiencies of Indonesia’s municipal water utilities using Stackelberg data envelopment analysis
Wibowo, Andreas; Alfen, Hans Wilhelm - In: Benchmarking: An International Journal 22 (2015) 4, pp. 588-609
. Findings – Given that serviceability was treated as the leader and profitability as the follower, the first and second stage … second-stage efficiencies. When profitability instead leads serviceability, this results in more decreased efficiency. The …
Persistent link: https://www.econbiz.de/10014683739
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Benchmarking the efficiencies of Indonesia’s municipal water utilities using Stackelberg data envelopment analysis
Wibowo, Andreas; Alfen, Hans Wilhelm - In: Benchmarking : an international journal ; BIJ 22 (2015) 4, pp. 588-609
Persistent link: https://www.econbiz.de/10011309129
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Transportation serviceability analysis for metropolitan commuting corridors based on modal choice modeling
Zhao, Hui; Yan, Xuedong; Gao, Ziyou - In: Transportation Research Part A: Policy and Practice 49 (2013) C, pp. 270-284
working areas. This paper introduces a concept of transportation serviceability to evaluate a transportation mode’s service … status in a specific link, route, road, or network during a certain period. The serviceability can be measured by the … transportation serviceability is influenced by background traffic flow in a corridor, value of comfort for railway mode, and parking …
Persistent link: https://www.econbiz.de/10010662418
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Optimal Lead Time Policies
Spearman, Mark L.; Zhang, Rachel Q. - In: Management Science 45 (1999) 2, pp. 290-295
used and is easy to compute. This policy quotes lead times that guarantee the same serviceability level (the fraction of …
Persistent link: https://www.econbiz.de/10009191273
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