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~isPartOf:"Working papers"
~isPartOf:"The journal of services marketing"
~subject:"Gesundheitsversorgung"
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Gesundheitsversorgung
Beziehungsmarketing
76
Relationship marketing
76
Consumer behaviour
71
Konsumentenverhalten
71
Service quality
65
Dienstleistungsqualität
64
Services
63
Dienstleistung
58
Dienstleistungsmarketing
50
Services marketing
50
Customer satisfaction
41
Kundenzufriedenheit
41
Dienstleistungssektor
40
Service industry
40
Social Web
40
Social web
40
Customer integration
28
Kundenintegration
28
Gesundheitswesen
27
Health care system
27
Health care
25
Customer service
24
Kundenservice
24
Financial services
22
Finanzdienstleistung
22
Social media
16
USA
16
United States
16
Dienstleistungsmanagement
15
Innovation
15
Service management
15
Well-being
15
Brand management
13
Markenführung
13
Service innovation
13
Betriebliche Wertschöpfung
12
Health services
12
Internet marketing
12
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English
24
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Rizzi, Dino
4
Di Novi, Cinzia
3
Zanette, Michele
2
Akareem, Husain Salilul
1
Ampiah, Kweku
1
Antinyan, Armenak
1
Bassetti, Thomas
1
Bassoli, Elena
1
Becerra, Enrique
1
Brugiavini, Agar
1
Chen, Lin
1
Contreras, Juan
1
Corazzini, Luca
1
Das, Gopal
1
Davis, Kathryn Simons
1
Dobele, Angela
1
Elg, Mattias
1
Engström, Jon
1
Frow, Pennie
1
Fry, Jane
1
Fry, Tim R. L.
1
Hammedi, Wafa
1
Hau Nguyen Le
1
Heinonen, Kristina
1
Holloway, Betsy Bugg
1
Jillapalli, Ravi
1
Keeling, Debbie
1
Kemp, Elyria
1
Khan, Amna
1
Kovacic, Matija
1
McColl-Kennedy, Janet R.
1
McCosker, Angie
1
Mickelsson, Jacob
1
Mohan, Mayoor
1
Mori, Giulia
1
Newholm, Terry
1
Nguyen, Dung Tien
1
Orso, Cristina Elisa
1
Parish, Janet Turner
1
Patel, Elena
1
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Working papers
The journal of services marketing
Journal of health organization and management
130
State of Health in the EU
115
European journal of operational research : EJOR
75
Health care management review : HCM review
66
Technological forecasting & social change : an international journal
59
Health economics review
53
NBER working paper series
52
SpringerLink / Bücher
52
The European journal of health economics : HEPAC ; health economics in prevention and care
50
Health economics
47
Journal of health economics
45
NBER Working Paper
42
Journal of business research : JBR
35
Socio-economic planning sciences : the international journal of public sector decision-making
34
International journal of production research
33
The European journal of health economics
32
Discussion paper series / IZA
31
Health care management science
31
Health marketing quarterly
31
Management science : journal of the Institute for Operations Research and the Management Sciences
31
Manufacturing & service operations management : M & SOM
30
The TQM journal : the international review of organizational improvement
30
Journal of the Operational Research Society
28
Public management review
27
International journal of pharmaceutical and healthcare marketing : IJPHM
25
Health care management science : a new journal serving the international health care management community
24
Production and operations management : an international journal of the Production and Operations Management Society
24
Production and operations management : the flagship research journal of the Production and Operations Management Society
24
World Bank E-Library Archive
24
Working paper / National Bureau of Economic Research, Inc.
23
Information systems research : ISR
22
Technovation : the international journal of technological innovation, entrepreneurship and technology management
22
Working paper
21
Research paper
20
Springer eBook Collection
19
Working papers / Harvard Business School, Division of Research
19
International journal of productivity and quality management : IJPQM
18
CHE research paper
17
Omega : the international journal of management science
17
Other Health Study
17
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ECONIS (ZBW)
24
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1
User-defined ecosystems in health and social care
Mickelsson, Jacob
;
Särkikangas, Ulla
;
Strandvik, Tore
; …
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 41-56
Persistent link: https://www.econbiz.de/10013542866
Saved in:
2
Patients' experience sharing with online social media communities : a bottom-of-the-pyramid perspective
Akareem, Husain Salilul
;
Wiese, Melanie
;
Hammedi, Wafa
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10013407468
Saved in:
3
The impact of Covid-19 on NGOs' provision of primary healthcare and its utilisation by irregular migrants in Italy
Mori, Giulia
-
2024
Persistent link: https://www.econbiz.de/10014506608
Saved in:
4
Online health information seeking behavior, healthcare access, and health status during exceptional times
Di Novi, Cinzia
;
Kovacic, Matija
;
Orso, Cristina Elisa
-
2023
Persistent link: https://www.econbiz.de/10014441961
Saved in:
5
Unequal care provision : evidence from the Share-Corona Survey
Bassoli, Elena
;
Brugiavini, Agar
-
2023
Persistent link: https://www.econbiz.de/10014288510
Saved in:
6
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
7
Potential efficiency gains and expenditure savings in the Italian Regional Healthcare Systems
Rizzi, Dino
;
Zanette, Michele
-
2021
Persistent link: https://www.econbiz.de/10013162977
Saved in:
8
How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?
Sweeney, Jillian C.
;
Frow, Pennie
;
Payne, Adrian
; …
- In:
The journal of services marketing
37
(
2023
)
9
,
pp. 1120-1131
Persistent link: https://www.econbiz.de/10014473537
Saved in:
9
Trust in the healthcare system and COVID-19 treatment in the developing world : survey and experimental evidence from Armenia
Antinyan, Armenak
;
Bassetti, Thomas
;
Corazzini, Luca
; …
-
2020
Persistent link: https://www.econbiz.de/10012244914
Saved in:
10
Service quality and acculturation : advancing immigrant healthcare utilization
Davis, Kathryn Simons
;
Mohan, Mayoor
;
Rayburn, Steven W.
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 362-372
Persistent link: https://www.econbiz.de/10011742696
Saved in:
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