Armand, Alex; Augsburg, Britta; Bancalari, Antonella; … - 2023
This study explores the interaction between the quality of public services, the implementation of user fees, and the … highlights the ambiguity that results from a simultaneous increase in usage due to improved services (quality effect) and a …, where we incentivized the quality of water and sanitation services in the two largest cities of Uttar Pradesh, India. We …