Overview: The article presents a framework for holistically understanding a product's user experience (UX). Informed by the author's experience as a UX researcher and manager at Google, it is intended to demystify the competencies that UX researchers can bring to organizations to help propel...

This study shows that a decline in investment efficiency due to information asymmetry may not necessarily devalue a firm but may enhance its value instead. Firms base their investment decisions on both public and private information. However, effectively transmitting private information to...

In today's rapidly digitising world, organisations often face challenges in achieving successful technology implementation, with low returns on investment and a significant gap between technology utilisation and acceptance. Electronic Health Record (EHR) software provides a comprehensive...

Due to rapid advances being made in computing technologies, open innovation methods are being used for better managerial forecasting and min-max efficient time for delivering final products to the marketplace. This requires that technology, time, human capital, efficient and sound production...

Previous studies on the relationship between innovation orientation and firms' financial performance have churned out conflicting results. These contradictions motivated this study. Specifically, this study sought to examine the relationship between innovation orientation and firms' financial...

Purpose Collaborating with consumers during new product development can provide companies with significant benefits and competitive advantages. Although several studies have been conducted on the design of co-innovation platforms, there is still a need for a more comprehensive understanding of...