Sabry, Assrar - In: Arab Economic and Business Journal 9 (2014) 2, pp. 93-114
explore the realities of factors critical (CSFs) to the success of a Six-Sigma quality program to identify the nature of the … quality program implemented in some of Lebanese hospitals in Beirut. It also examines the impact of (CSFs) of a Six-Sigma … quality program and its influence on performance indicators.In order to achieve the objectives of the study, two …
