Search Results - subject:"Soft TQM"

The impact of Industry 4.0 technologies and the soft side of TQM on organisational performance : a multiple case study analysis on manufacturing organisations

Margherita, Emanuele Gabriel; Braccini, Alessio Maria - In: The TQM journal : the international review of … 36 (2024) 3, pp. 812-831

Persistent link: https://www.econbiz.de/10014513415

An interdisciplinary study of quality management and human resource management using quality of work-life factors

Heriyati, Pantri; Chitta, Nathanya; Prasetyaningtyas, Sekar - In: International journal of quality and service sciences 16 (2024) 1, pp. 19-43

Persistent link: https://www.econbiz.de/10014514128

Enhancing organizational citizenship behaviour : role of collectivism in soft total quality management

Lim, Ai-Fen; Lee, Voon-Hsien; Ooi, Keng-Boon; Foo, Pik-Yin - In: Management decision 62 (2024) 3, pp. 765-787

Persistent link: https://www.econbiz.de/10014637255

The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects

Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387

Persistent link: https://www.econbiz.de/10013367359

Locally focused and digitally oriented : examining eco-museums' digitization in a service quality management perspective

Palumbo, Rocco; Ciasullo, Maria Vincenza; Pellegrini, … - In: The TQM journal : the international review of … 34 (2022) 3, pp. 398-417

Persistent link: https://www.econbiz.de/10013338039

Soft TQM, agility, and knowledge management deliver organizational performance : a study of Malaysian manufacturing organizations in the electrical and electronics sector

Eu Chin Ong; Ling, Tan Cheng - In: Global business and organizational excellence : GBOE 41 (2022) 4, pp. 28-47

Persistent link: https://www.econbiz.de/10013175670

The soft side of TQM and teachers job satisfaction : an empirical investigation in primary and secondary education

Glaveli, Niki; Vouzas, Fotios; Roumeliotou, Myrsine - In: The TQM journal : the international review of … 34 (2022) 5, pp. 922-938

Persistent link: https://www.econbiz.de/10013537673

Delving into the soft side of TQM : an analysis of the implications of employee involvement on management practices

Cavallone, Mauro; Palumbo, Rocco - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1096-1115

Persistent link: https://www.econbiz.de/10013537681

The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence

Lim, Ai-Fen; Ooi, Keng-Boon; Lee, Voon-Hsien; Tan, … - In: Industrial Management & Data Systems 122 (2022) 11, pp. 2440-2464

Purpose Emerging competitive dynamics demand small and medium-sized enterprises (SMEs) to continuously comprehend and respond to changing market conditions by implementing effective soft total quality management (STQM) practices. Firstly, the study intends to identify the key STQM practices...

Persistent link: https://www.econbiz.de/10014826153

Impact of hard and soft TQM on supply chain performance : empirical investigation of pharmaceutical industry

Modgil, Sachin; Sharma, Sanjay - In: International journal of productivity and quality … 20 (2017) 4, pp. 513-533

Persistent link: https://www.econbiz.de/10011719643