This article explores the process through which social ties in globally dispersed software development teams are created and renewed. The paper argues that because face-to-face (F2F) meetings and ICT are limited in providing support for the build-up and renewal of social ties in long, complex...

Information Technology offshore outsourcing means using an offshore provider to handle some of an enterprise’s IT work. Offshore outsourcing now has a track record, so it has become an option that IT leaders need to consider. But the practice has raised the issue of how to manage expertise...