Purpose – From the point of view of computing environments, the paper aims to present a goal‐based contextual problem detection and management (GCPDM) method whose core benefit in its extendability of detection capability to deal with unpredicted problems. Design/methodology/approach –...

Purpose – Product configurator is a sales and production‐planning tool that helps to transform customer requirements into bills‐of‐materials, lists of features and cost estimations. The purpose of this paper is to introduce a method of how to analyse sales configuration models by using a...