Geographic information systems (GIS) are the most complex of several systems available for manipulating and mapping spatially referenced data, but it requires a lot of training and user assistance. Through adapting GIS to the desktop environment, software companies have created many options for...

This paper presents the findings based on a survey conducted to examine the status and extent of the use of computer‐based technology (CBT) to support “quality”, including such aspects as quality control, quality assurance and quality management, in Hong Kong. Five main categories of CBTs,...

As the business environment increases in its scope, dynamics and complexity, the task of grasping its changes becomes increasingly demanding. The increased availability of electronic data threatens to exceed the human capacity to cope with and assimilate them. This research aims to provide a...

Boisot’s I‐space is used as a framework to explain the comparative success of computer‐based tools in information scanning and dissemi‐ nation, and the failure to support problem areas in the process of knowledge creation, especially where this involves interactions within user groups....