Warum Customer-Success-Management?. Customer-Success-Management und seine theoretischen Wurzeln -- Erfolgsfaktoren für Customer-Success-Management -- Customer-Success-Manager -- Kennzahlen im Customer-Success-Management -- Einführung und Organisation von Customer-Success-Management.

Chapter 1 Edge, Fog, and Cloud Computing in Industry 5.0 -- Chapter 2 Communication Technologies for Industry 5.0 -- Chapter 3 THE TRANSITION FROM INDUSTRY 4.0 TO INDUSTRY 5.0 -- Chapter 4 A Lossless Healthcare Data Compression approach using Near-edge Computing -- Chapter 5 Data Analytics in...

The advent of cloud computing promises to improve the way firms utilize IT solutions. Firms are expected to replace large and inflexible fixed-cost investments in IT with more targeted variable spending in cloud solutions. In addition, cloud usage is expected to increase the productivity of...

"Cloud Kitchens" are delivery-only facilities that house multiple restaurants. Food-delivery platforms operate such kitchens to exploit two advantages: (i) Location advantage, arising due to a cloud-kitchen's central location this enables lower delivery times to customers. (ii) Consolidation...

Uncertainty regarding ownership of information stored, created, processed, and distributed in cloud environments presents a potential obstacle to the development of the cloud market. This paper addresses these issues in the context of information flows between cloud providers and their...