Leverage the cloud into competitive advantage through optimized customer experienceCustomer Obsessed looks at customer experience through the lens of the cloud to bring you a cutting-edge handbook for customer experience. Cloud technology has been hailed as a game-changer, but a recent IDC...

"This book examines optimization techniques for improved business operations and procedures in the industrial sector, highlighting management techniques, innovative approaches, and technological tools"--

This book introduces 10 mega business trends, ranging from big data to the O2O model. By mining and analyzing mountains of data, the author identifies these 10 emerging trends and goes to great lengths to explain and support his views with up-to-date cases. By incorporating the latest...

Dieses Buch zum Projekt Value4Cloud betrachtet das Cloud-Computing aus der Perspektive von Unternehmen. Die Autoren entwickeln Bausteine zur Förderung von Vertrauen, Rechtsverträglichkeit, Qualität und Nutzung von Cloud-Services im deutschen Mittelstand. Fallstudien zeigen den exemplarischen...

An attacker, can swarm the cloud service provider (CSP), by a large number of request, by compromising various vulnerable systems (zombies). These Distributed Denial of Service (DDoS) attacks can have serious business impact to users of CSP. There are many solutions to mitigate this challenge...

Cloud als Wachstumsmotor zur Digitalisierung – wenn IT und Business eins werden.- Rolle der IT als Enabler für Digitalisierung.- Industrielle Digitalisierung: Wie Deutschland von der Digitalisierung profitieren kann -- Welcome Home – Digitalisierung erreicht die strategische Agenda von...

1. The importance of technological trends and how to exploit them for business excellence / Axel Uhl, Matthias Born, Agnes Koschmider, Tomasz Janasz -- 2. Digital capability framework : a toolset to become a digital enterprise / Axel Uhl, Matthias Born, Agnes Koschmider and Tomasz Janasz -- 3....

Increasingly, software is no longer developed as a single system, but rather as a smart combination of so-called software services. Each of these provides an independent, specific and relatively small piece of functionality, which is typically accessible through the Internet from internal or...