While the concepts of lean production are frequently applied in service organizations there is little work that rigorously has examined implementing lean production in contexts other than manufacturing as well as lean production's impact on performance in these settings. In this paper we set out...

We examine the drivers of project performance and customer satisfaction in outsourced software projects using a proprietary panel dataset. The data cover 822 customer observations related to 182 unique projects executed by an India-based software services vendor. Adopting a multidisciplinary...

Public "Beta" launches have become a preferred route of entry into the markets for new software products and web site based services. While beta testing of novel products is nothing new, typically such tests were done by experts within firm boundaries. What makes public beta testing so...

Software users can get a better deal on some software by organizing into a large buying group. Creating a consumer cooperative is a promising way to do this. Large group purchases can help solve problems in the software business, including monopoly power, the costs of intellectual "property"...

Risk approaches in project development led to the integration in the IT project management methodologies and software development of activities and processes of risk management. The diversity and the advanced level of the used technologies in IT projects with increasing complexity leads to an...

We make an argument that requirements engineering, as a primer to information technology deployment in organizations, is largely failing because decision making in the requirements engineering (RE) process empathizes with the ethos of 'group think' which 'fuels' inefficient 'control...

The paper discusses three key economic problems raised by the emergence and diffusion of Open source software: motivation, coordination, and diffusion under a dominant standard. First, the movement took off through the activity of a software development community that deliberately did not follow...

Organizations are being set up to develop software. Generally such organizations are concerned with the development of software for a specific customer or general packages in some of the functional areas of Management.Scientific software is not very common in the majority of these organizations....

This paper examines the questions of who participates in the provision of a public good through the voluntary participation of agents in the presence of strong complementarity between a public good and a private good. We show that the greater the initial endowment of the private good that agents...