Despite the growth in CRM installations, e-CRM projects still have a significant failure rate, even after substantial investments in CRM technology. High rates of failure mean that the current requirements for developing and designing CRM need to be analysed. It's not enough to just look at data...

Background: Logistics management in the clinical trials industry is a very challenging undertaking because it involves multiple stakeholders, complex processes, diverse software applications, intensive white-collar jobs, and onerous quality standards. Current business practices are inefficient...

In the current proposal, three objectives have defined which need to be considered while solving the resource allocation problem in ASD. This multi objective has then been solved using Goal Programming approach. The three approaches to solving a Goal Programming Problem i.e. the Weighted...

Software testing is one of the most important phases in the software development life cycle. Software testing cannot ensure successful outcomes until and unless done perfectly. For enhanced testing, it is extremely important to identify and prioritize the parameters that influence the testing...

Much of today’s software relies on programming code shared openly online. Yet, it is unclear why volunteer developers contribute to open-source software (OSS), a public good. We study OSS contributions of some 22,900 developers worldwide on the largest online code repository platform, GitHub,...

Digital work settings potentially facilitate remote collaboration and thereby decrease geographic frictions in knowledge work. Here, I analyze spatial collaboration patterns of some 191 thousand software developers in the United States on the largest code repository platform GitHub. Despite...