El-Khalil, Raed; El-Kassar, Abdul-Nasser - In: Benchmarking: An International Journal 23 (2016) 7, pp. 1717-1735
hour (JPH) lost, and injury rate); second, the optimal level of span of control based on the best achieved outputs; and … third, whether increasing the span of control post 2009 improved manufacturing outputs in comparison with a span of control … pre 2009. Design/methodology/approach The optimal level of span of control at the automotive Big Three (Chrysler LLC, Ford …