Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - In: International Journal of Bank Marketing 34 (2016) 1, pp. 37-61
stakeholders’ expectations. The conceptual research framework is based on the theory of diffusion of innovations, the technology … expectations of retailers and consumers. Originality/value – Stakeholders’ expectations have not been a focus for research in …