Search Results - subject:"Stakeholders’ Satisfaction"

INVESTIGATION OF STAKEHOLDERS’ SATISFACTION IN THE CONTEXT OF TOTAL QUALITY MANAGAMENT: AN APPLICATION IN THE SERVICE SECTOR

GORENER, Ali - In: Istanbul Commerce University Journal of Social Sciences 23 (2013) 1, pp. 151-165

stakeholders’ satisfaction in organizations. In this study, the satisfaction of the stakeholders in a university are investigated …

Persistent link: https://www.econbiz.de/10010714199

Measuring and Improving Performance in Facilities Management: The Complex Case of Satisfying Stakeholders in Shopping Centres

Wing-lun Arnold Kwok - 2009

Abstract Facilities management (FM) has been identified as a significant contributor to the overall economy of Australia. Its focus is not only the maintenance of property but also the operation of business. Measuring and improving performance in the FM of buildings is becoming important for...

Persistent link: https://www.econbiz.de/10009448137