We document a number of striking features about the initial impact of the pandemic on local commerce across 16 US cities. There are two novel contributions from this analysis: exploration of neighborhood-level effects and shifts between offline and online purchasing channels. In our analysis we...

There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements. These changes have forced many retailers to rethink their business models and utilise a combination of both brick and mortar stores and...

Diese Studie befasst sich mit den Auswirkungen des Einsatzes von Gesichtserkennungssoftware im stationären Einzelhandel. Das zentrale Forschungsthema ist die Frage, inwieweit das Wissen des Kunden über den Einsatz von Gesichtserkennungssoftware im stationären Einzelhandel seine...

Online retailing is lacking the opportunity to touch and try tangible products before purchase. Thus, a complete judgement of the main product characteristics is not possible and customers’ uncertainty increases. In case that the ordered products do not fulfill the expectations, consumers...