People often attempt to present a positive image by overstating virtuous behaviors when responding to unincentivized "polls." We examine whether others account for this "socially desirable responding" (SDR) when drawing inferences from such unincentivized responses. In an experiment, we...

Majority of recent empirical papers in the Operations Management (OM) use observational data to investigate the effects of a adopting a program or policy. However, observational data does not offer random assignment of these program or policies; therefore, estimating the causal effects is...